Shipping policy

Pawmallow Shipping Policy

Thank you for shopping with Pawmallow.

Processing Time

Orders are typically processed within 1–3 business days.

Processing times may be longer during holidays, promotions, or periods of high order volume.

Shipping Time

Estimated delivery times:

  • Canada: 7–15 business days

Delivery times are estimates and are not guaranteed.

Order Tracking

Once your order ships, you will receive a tracking number by email.

Please allow up to 48 hours for tracking information to update.

Delays

Pawmallow is not responsible for shipping delays caused by:

  • Weather conditions
  • Customs inspections
  • Carrier delays
  • Incorrect shipping information provided by customers